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Internal print server does not operate correctly
Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:
1 Open the Software and Documentation CD.
2 Click Additional.
3 Under Publications on this CD, select Networking Guide.
Memory card
Make sure the memory card is securely connected to the printer system board.
USB/parallel interface card does not operate correctly
C
HECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
Troubleshooting 198