Filter
Top Products
3 Reinsert the print cartridge.
Note: If print quality does not improve, then replace the print cartridge.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Repeating defects appear on prints
Try one or more of the following:
REPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:
• in every 37.7 mm (1.48 in.) of the page
• in every 41.6 mm (1.64 in.) of the page
• in every 42.7 mm (1.68 in.) of the page
• in every 94.3 mm (3.71 in.) of the page
REPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:
• in every 95.0 mm (3.74 in.) of the page
• in every 146.7 mm (5.78 in.) of the page
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
• Make sure the guides are not too far from the paper stack.
• Make sure the guides are not pressing too lightly against the paper stack.
Troubleshooting 206