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While printing a long Certification,
some pages print correctly and others
come out garbled
Symptom: You are printing a several-page long
Shipper’s Certification end-of-day log. The first
several pages are fine, but later pages start
coming out garbled.
Cause: This may be caused by too much
information being spooled to the printer driver.
Garbled text is usually an indication of driver
failure.
Resolution/Workaround: To work around this
issue, use the Void function of the Review
Packages screen to reduce the number of records
printing at one time.
For example, if you had 40 shipment records on
the Certification, void off the first 20
(approximately half of your shipments) and then
print. This smaller number of records should print
correctly. Then go back and void the records you
just printed and unvoid the ones you have not
printed. Now print the remaining 20 records.
All the shipments will still appear with the same
log book number and date, and you have avoided
the driver problem by sending less data to the
printer.
See the chapter Printing the Certification for
instructions on using the Void function.
You do not have a license with
MS Access
Symptom: When you open MASTERFORM, you
receive a message box saying you do not have a
license with Microsoft Access.
Cause: This happens when you attempt to run an
Access 97 run time application on a computer
that has Office 2000 installed.
Resolution/Workaround: Microsoft addressed
this issue in an Office 2000 service pack. To
resolve the issue, you must go to the Microsoft
support site and download the latest Office 2000
Service Pack. (http://support.microsoft.com)