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34 User Guide
Warranty and Servicing
Three-Year Warranty for the Radiance Multi-Rate Line Card
Metrobility Optical Systems, Inc. warrants that every Radiance multi-rate line
card will be free from defects in material and workmanship for a period of
THREE YEARS from the date of Metrobility shipment. This warranty covers
the original user only and is not transferable. Should the unit fail at any time
during this warranty period, Metrobility will, at its sole discretion, replace,
repair, or refund the purchase price of the product. This warranty is limited to
defects in workmanship and materials and does not cover damage from accident,
acts of God, neglect, contamination, misuse or abnormal conditions of operation
or handling, including overvoltage failures caused by use outside of the
product’s specified rating, or normal wear and tear of mechanical components.
To establish original ownership and provide date of purchase, complete and
return the registration card or register the product online at
www.metrobility.com. If product was not purchased directly from Metrobility,
please provide source, invoice number and date of purchase.
To return a defective product for warranty coverage, contact Metrobility
Customer Service for a return materials authorization (RMA) number. Send the
defective product postage and insurance prepaid to the address provided to you
by the Metrobility Technical Support Representative. Failure to properly protect
the product during shipping may void this warranty. The Metrobility RMA
number must be clearly on the outside of the carton to ensure its acceptance.
Metrobility will pay return transportation for product repaired or replaced in-
warranty. Before making any repair not covered by the warranty, Metrobility
will estimate cost and obtain authorization, then invoice for repair and return
transportation. Metrobility reserves the right to charge for all testing and
shipping costs incurred, if test results determine that the unit is without defect.
This warranty constitutes the buyer’s sole remedy. No other warranties, such as
fitness for a particular purpose, are expressed or implied. Under no circum-
stances will Metrobility be liable for any damages incurred by the use of this
product including, but not limited to, lost profits, lost savings, and incidental or
consequential damages arising from the use of, or inability to use, this product.
Authorized resellers are not authorized to extend any other warranty on
Metrobility’s behalf.