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6-2 Industio CP-114 User's Manual
This indicates that the MOXA board is found, but the IRQ is conflicting with another adapter.
Please make sure there is no conflict with other adapter’s IRQ. Check the PCI BIOS IRQ settings
first. Make sure that an IRQ is available.
2. After the system reboots, the error message “Cannot find any configured MOXA
Smartio/Industio PCI Series board!” appears in the Event Log.
Please make sure the PCI board is seated firmly in the expansion slot.
3. The COM number of the Industio CP-114, with device number xx, conflicts with others.
The COM numbers of different boards happen to be the same. Try to change the COM number
mappings.
4. Windows NT system panic (blue screen).
The possible reason is an IRQ or I/O address conflict with other ISA Bus adapters, like LAN and
SCSI boards, or the system BIOS. Please refer to the corresponding problem in the previous
section, “General Troubleshooting”, for solutions.
Windows 95/98
This section is specific for troubleshooting under Windows 95/98. For general problems and
solutions, please see the previous section, “General Troubleshooting”.
1. The system fails to find the Industio CP-114 board!
- The board(s) is not plugged properly.
- The slot for plugging the board is defective.
In this case, please try other slots until you find a good one.
- The board might be defective.
2. After the system reboots, the error message “CP-114 (BusNo=x, DevNo=x, Port1=COMx)
interrupt number is invalid!” appears.
This indicates that the MOXA board is found, but the IRQ is conflicting with other adapter.
Make sure MOXA board’s IRQ is not conflicting with other adapter’s. Check the PCI BIOS IRQ
settings and select an available IRQ for MOXA boards.