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Chapter 5: Troubleshooting 43
How can I contact Raymarine in the US?
You can contact Raymarine in the US either using the Raymarine world wide web as
detailed above or by calling one of the telephone numbers below.
Who do I contact for accessories and parts?
You can obtain many Raymarine accessories and parts directly from your authorized
Raymarine dealer. However, if your dealer does not have the item you want, contact
Raymarine Technical Services at:
1-800-539-5539 extension 2333, or
(603) - 881 - 5200
You can use these numbers Monday through Friday 0815to 1700 Eastern Standard
Time or Eastern Daylight Savings Time.
If you are not sure which item is appropriate for your unit, you should first contact the
Technical Support Department at:
1-800-539-5539 extension 2444, or
(603)-881 -5200
to verify your requirements.
Who do I contact for product repair and service?
In the unlikely event that your Raymarine unit should develop a problem, contact your
authorized Raymarine dealer for assistance. The dealer is best equipped to handle your
service requirements and can offer timesaving help in getting your equipment back
into normal operation.
If repairs cannot be obtained conveniently, obtain product service by returning the unit
to:
Raymarine Product Repair Center
22 Cotton Road, Unit D,
Nashua,
NH 03603-4219
The Product Repair Center is open Monday through Friday 0815 to 1700 Eastern
Standard Time or Eastern Daylight Savings Time.
All products returned to the Repair Center are registered upon receipt and a
confirmation letter is sent to acknowledge the repair status and the reference number
of the product.
We will make every effort to carry out the repair and return your unit as quickly as
possible.