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5-24 Installing and Using Utilities
About the warning event of CPU load Monitoring
If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary
resource shortage or high load ratio on the system, it will record the following event log. However,
there is no real problem on operation. (In the description, Y and X represent alphanumeric
characters.)
Source: ESMCpuPerf
Event ID: 9005
Description: Cannot get system performance information now (YYYY Code=xxxx).
If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%. So, if NEC
ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than the
actual value.
Connection with Hard Disk Drive
The preventive hard disk drive maintenance function may not work properly when a hard disk drive
which was used in a system where NEC ESMPRO Agent is installed is connected to other systems.
Make sure not to connect such hard disk drives.
Change Settings of File System Monitoring Function
New settings in thresholds of monitoring interval and free space monitoring are not reflected
immediately after they are changed. They are reflected at the next monitoring interval of monitoring
service.
CPU Load Ratio of SNMP Service (snmp.exe)
While monitoring the server from NEC ESMPRO Manager, the CPU load ratio of SNMP Service
on the NEC ESMPRO Agent side may increase at every monitoring interval (default: 1 minute).
NEC ESMPRO Manager and NEC ESMPRO Agent exchange information through SNMP Service.
If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO
Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In
response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of
SNMP Service increases temporarily.
If you have trouble of terminating a movie player application, turn off the server status monitoring
by NEC ESMPRO Manager or extend the monitoring interval.