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Troubleshooting 7-41
Collection of Configuration Information
Collect information such as the hardware configuration and internal setting information of the NEC
Express5800/ft series.
IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the
system, and then start the work.
1. Click [Start] → [All Programs] → [Accessories] → [System Tools] → [System
Information].
2. Select the [Save…] from the File menu.
3. Enter the name of the target file in the [File name] box.
4. Click [Save].
Collection of Diagnostic Information by Dr. Watson
Collect diagnostic information related to application errors by using Dr. Watson.
You can designate any destination to save diagnostic information.
For details, see help information. Click [Start] → [Run...], execute "drwtsn32.exe," and click [Help]
in the [Dr. Watson for Windows] dialog box.