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NETGEAR Wireless-N Access Point WN802T v2 Reference Manual
6-2 Troubleshooting and Help
v1.0, September 2008
Troubleshooting
Following are some simple problems that could occur and their possible causes. Along with each
problem description, instructions are provided to assist you in diagnosing and solving the problem.
No lights are lit on the access point.
The access point has no power.
• Make sure the power cord is connected to the access point and plugged in to a working power
outlet or power strip.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point; in this case the Switching Power Supply.
The Ethernet light is not lit.
There is a hardware connection problem.
• Make sure the cable connectors are securely plugged in at the wireless access point and the
network device (hub, switch, or router).
• Make sure the connected device is turned on.
The WLAN light is not lit.
The wireless access point built-in antennas are not functioning properly.
• Select the “Turn Radio On” radio button setting on the Wireless Settings screen under
Wireless > Advanced. It must be turned on (selected). See Figure 6-1
• If the Wireless LAN activity light stays off, disconnect the adapter from its power source and
then plug it in again.