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6-1Network Interface
6. Troubleshooting
6.1 Troubles in network printer and scanner
Symptom Possible Cause Remedy
Cannot print Has the machine
been turned on?
Check that the power cord is firmly con-
nected and that the | (on) side of the power
switch has been pressed.
The LAN cable is not
connected firmly.
Check whether LAN cable is firmly con-
nected.
The LINK lamp of the LAN connector
illuminates when connected to the LAN (
“2 Installation”
page
2-1.) If not, LAN cable
may defective.
The wrong print-
ing port has been
selected
Open the printer properties dialog and
check that the printing port is correct. The
same IP address set on the machine should
be selected for the printing port.
Has the correct IP
address been set on
the machine?
Confirm the correct IP address with net-
work administrator to set the correct one.
“Muratec MFX-1930
Network Scanner” is
not shown in scanner
device selection dialog
on an application
software.
Muratec network
scanner driver has
not been installed.
Install the driver.
“2 Installation” page 2-1.
Cannot open the scan-
ner dialog.
Has IP address on
the machine been
changed?
Confirm the correct IP address with the net-
work administrator to set the correct one.
While attempting to
download a document
using the network
scanner (with the
same subject in the
same scan box from
another computer)
the document cannot
be seen from the net-
worked computer, only
the directly connected
PC.
Has the “Delete
after download” been
selected?
If this box has been checked, multiple users
cannot check the same document.