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C-151 Troubleshooting
ES3640e MFP EFI Printing Guide - 151
Problems with Fiery Remote Scan
Problems with Fiery WebTools
If this happens Try this
Fiery Remote Scan
does not display.
• Remove and reinstall Fiery Remote Scan.
You cannot launch
Fiery Remote Scan
through a TWAIN
supported host
application.
• Check to see if the Fiery Remote Scan TWAIN plug-in
module(s) are located in the correct folder.
For Windows: Windows\twain_32 or Winnt\twain_32 folder
For Mac OS: System Folder\Extensions\TWAIN Data Sources folder
• If not, reinstall the TWAIN supported host application.
If this happens Try this
General problems. • Clear the history (Microsoft Internet Explorer).