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Troubleshooting > 63
• If the paper is difficult to remove, push the duplexer cover in the direction of
the arrow on the top, then raise the cover and remove the paper.
9. Open the Multi Purpose Tray (1) and remove any paper that you find (2).
10. Close the tray.
11. Close the top cover and press down to latch it closed.
12. The printer will warm up and commence printing when ready. The page lost
through the jam will normally be reprinted.
Note
If the edge of the jammed paper protrudes (or can be seen) from the exit,
reinstall the image drum, close the top cover and switch the printer on.
Remove the jammed paper from the exit when the exit roller begins
rotating after a few seconds after switching on. However, if the jammed
paper cannot be removed, contact a service representative.
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