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OVERNIGHT EXCHANGE: UNITED STATES AND CANADA > 62
OVERNIGHT EXCHANGE:
UNITED STATES AND CANADA
If you choose to use our Overnight Exchange service, call 1-800-OKI-
DATA: our trained personnel will try to solve your problem over the phone.
If they determine that your product is defective, an exchange product will
be shipped to you via air express. Have your credit card available, as our
representative will be asking for this information. You will receive the
exchange product the next business day — or no later than the second
business day.
Return the original product to Oki Data by using the same packaging
materials you received with the exchange product. The product to be
returned must be made available for pickup by Oki Data’ s representative
within 2 business days of your receipt of the exchange product: failure to
do so may result in your being charged the full price of the exchange unit.
When Overnight Exchange is used, the returned machine becomes the
property of Oki Data. Exchange machines may be new or repaired, at the
sole discretion of Oki Data: the exchange product becomes the property
of the customer when the returned product has been picked up by Oki
Data’s designated carrier. The exchange product will be warranted for
thirty (30) days or the remaining warranty period of the returned product,
whichever is longer.
For the most up-to-date listing of Oki Data authorized Service Centers,
call:
1-800-OKI-DATA (1-800-654-3282).