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TROUBLESHOOTING AND MAINTENANCE
5
Original size is not selected
automatically, or copying does not
take place on paper that matches
the original size.
The document cover/RSPF was not opened completely
when the original was placed on the document glass.
→ Open the document cover/RSPF completely, place the original on
the document glass, and close the RSPF.
-
The original contains large black solid areas.
→ If the original contains any large black solid areas, the original
size may not be detected automatically. Use the [SPECIAL
MODES] key to select the original size.
47
The original is smaller than A5 (5-1/2" x 8-1/2") size.
→ When the original is smaller than A5 (5-1/2" x 8-1/2") size, the
size cannot be detected. Use the [PAPER SELECT] key to select
the desired paper size.
47
The original is not a standard size.
→ When the original is not a standard size, the size cannot be
detected. Manually select the closest standard original size, or
use the [PAPER SELECT] key to select the desired paper size.
47
Paper size for a paper tray cannot
be set.
A copy, print job, or received fax is being printed.
→ Set the correct paper size after printing is finished.
-
Operation has temporarily stopped because the tray is
out of paper or a misfeed occurred.
→ Load paper or remove the misfeed, finish the copy job, and then
set the paper size.
19, 64
During an interrupt copy job.
→ Set the correct paper size after the interrupt copy job is finished.
34
Misfeed occurs.
→ Remove the misfed paper.
64
Paper tray settings are prohibited in the key operator
programs.
→ Change the setting in the key operator programs to permit paper
tray settings.
Key
operator’s
guide
Order of copies is incorrect.
The originals were placed in the wrong order.
→ When using the document glass, scan the originals one sheet at
a time beginning from the first page. When using the RSPF, insert
the originals with the first page on top and facing up.
23
The job is cancelled after the
originals were being scanned.
The memory become full while the originals were
being scanned.
→ When using a function such as pamphlet copy or multi shot copy
where all original pages are scanned into memory before copying
begins, scanning will stop and copying will not take place if the
memory becomes full. The number of pages that can be scanned
into memory can be increased by installing more memory.
79
Not all pages are copied.
The memory become full while the originals were
being scanned.
→ When the memory becomes full while the originals are being
scanned, you can select whether you want to continue the job
and print only those originals that were scanned, or cancel the
job. If you continue the job, copies will only be made of the
originals that were scanned, and thus all originals cannot be
copied at once.
-
The RSPF cannot be used.
Use of the RSPF has been prohibited in the key
operator programs.
→ Enable use of the RSPF in the key operator programs.
Key
operator’s
guide
Lighting fixture flickers.
The same power outlet is used for the lighting fixture
and the machine.
→ Connect the machine to a power outlet which is not used for other
electric appliances.
4
Problem Cause and solution Page