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TROUBLESHOOTING (RELATED TO SADDLE STITCH
FINISHER)
If you experience difficulty with the saddle stitch finisher, check the following troubleshooting guide before calling for
service. Many problems can be resolved by the user.
*1 When an optional punch unit is installed.
Problem Cause and solution Page
Stapling position is not correct
The staple function is not set correctly for the desired
staple position.
Check the possible staple positions and adjust appropriately.
7
(step 4)
The saddle stitch finisher does not
operate
The top cover or front cover of the saddle stitch finisher
is open.
Close all covers.
1
A message appears instructing you to remove paper from
the stapler compiler.
Remove all paper that remains in the stapler compiler as
explained in step 4 on page 9.
9
Stapling does not take place
(including saddle stitch)
A message appears instructing you to check the staple
unit.
Remove the staple jam.
9
A message appears informing you that staples are
needed.
Replace the staple cartridge. Make sure that the staple box
has been installed.
8
Different widths of paper are mixed together.
Stapling of different widths of paper is not possible.
-
The paper is badly curled and is not stapled when output.
Some qualities and types of paper result in bad curling when
output. Remove the paper from the tray or the bypass tray,
turn it around to reverse the top and bottom, and reload it.
-
Incorrect punch position*
1
The punch function is not set for the desired punch
position.
Check the possible punch positions and adjust appropriately.
4
Punching does not take place*
1
A message appears instructing you to check the punch
unit.
Discard the punch waste.
10
Different widths of paper are mixed together.
Punching of different widths of paper is not possible.
-
The paper is badly curled and is not punched when
output.
Some qualities and types of paper result in bad curling when
output. Remove the paper from the tray or the bypass tray,
turn it around to reverse the top and bottom, and reload it.
-
"CALL FOR SERVICE.
CODE:F1-53." is displayed.
The cable between the machine and the saddle stitch
finisher is not connected.
Turn off the power of the machine, connect the cable on the
back of the saddle stitch finisher to the connector on the
machine, and then turn on the machine power.
-
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