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WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period
of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month
grace
period to the normal one (1) year product warranty to cover handling and shipping time. This
ensures that OMEG
A’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
De
partment will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon
examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge.
OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including
but not limited to mishandling, improper interfacing, operation outside of design limits,
improper
repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having
been tampered with or shows evidence of having been damaged as a result of excessive corrosion;
or
current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions
outside of OMEGA’s control. Components in which wear is not warranted, include but are not
limited to contact points, fuses, and triacs
.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA
neither assumes responsibility for any omissions or errors nor assumes liability for any
damages
that result from the use of its products in accordance with information provided by
OMEGA,
either verbal or written. OMEGA warrants only that the parts manufactured by it will be
as
specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESEN
TATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE,
AND
ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND
FITNESS
FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILIT
Y: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA
with respect to this order, whether based on contract, warranty, negligence,
indemnification,
strict liability or otherwise, shall not exceed the purchase price of the
component
upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages
.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component”
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications
or used on humans. Should any Product(s) be used in or with any nuclear installation or
activit
y, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility
as
set forth in our basic WARRANTY/ DISCLAIMER language, and, additionally, purchaser will indemnify
OMEG
A and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the
Product(s) in such a manne
r.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN
(AR)
NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING
DELAYS). The assigned AR number should then be marked on the outside of the return
package and on any correspondence.
The
purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR WARRANTY
RETURNS, please have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which the product
was PURCHASED
,
2. Model and serial number of the product under
warrant
y, and
3. Repair instructions and/or specific problems
relative to the product.
FOR NON-WARRANTY REPAIRS,
consult OMEGA
for current repair charges. Have the following
information available BEFORE contacting OMEGA:
1.
Purchase Order number to cover the COST
of the repai
r,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords
our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2008 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced,
translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the
prior written consent of OMEGA ENGINEERING, INC.