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Troubleshooting
1 Turn off the computer and connect the DVD-ROM & CD-R/
RW drive to the computer, then connect the AC adaptor.
Do not interrupt the reinstallation procedure before completion, for example
by turning off the computer or pressing the
Ctrl
+
Alt
+
Del
key, as this
may prevent Windows from starting up, or may cause data to be lost so that
the reinstallation procedure cannot be executed.
2 Change the settings in the Setup Utility.
Make the following settings.
z Return settings to the status at the time of purchase.
z Change settings to enable startup from DVD-ROM & CD-R/RW drive.
If you change the settings from that at the time of purchase, we recommend
that you make a note of the settings that are changed.
A Turn on the computer, and press the
F2
key while [Panasonic] boot
screen is displayed.
The Setup Utility will start up.
z If the password has been set, enter the Supervisor Password, and
press the
Enter
key.
B Press the
F9
key.
At the confirmation message, select [Yes] and press the
Enter
key.
C Select the [Boot] menu, then select [USB CDD] and press the
F6
key until
[USB CDD] is at the top of [Boot priority order].
D Place the Product Recovery DVD-ROM into the DVD-ROM & CD-R/RW
drive.
E Press the
F10
key.
At the confirmation message, select [Yes] and press the
Enter
key.
The Setup Utility will close, and the computer will restart.
z If the password has been set, enter the Supervisor Password, and
press the
Enter
key.
3 Use the Product Recovery DVD-ROM to execute reinstalla-
tion.
A Press the
1
key to execute [1. [Recovery]].
(All of the screens below are only examples.)
<When the hard disk backup function has been enabled>
When the message [The Backup function has been enabled. If [Recovery] or
[Erase HDD] is executed, the Backup function will be disabled, and your
Backup data will be lost.] appears, press the
Y
key.
B If you agree, press the
1
key.
If you do not agree, press the
2
key.
z If you press the
1
key the menu will be displayed.
Reinstalling