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Reading Diagnostics Labels
The first diagnostic (test) label shows the model number, software
version, and the printer’s configuration by packet. See Chapter 2,
"Configuring the Printer" for more information about the printer’s
configuration.
The second diagnostic (test) label shows the model number,
software version, total number of inches printed, voltage, print
contrast, printhead resistance, number of bad dots, and memory.
In the example above:
◆
The printer has printed 119 inches of regular supplies.
◆
The printer has printed no linerless (high-energy) supplies.
◆
No options are set
◆
CONTRAST POT does not apply.
Resetting Printers
Sometimes the printer receives mixed signals and loses its ability
to communicate. If this happens, reset the printer and attempt
communication again. To reset the printer, turn off the printer,
wait 15 seconds, and turn it back on.
When you turn off the printer, all the information set through the
online configuration packets (A-M) is saved. See the sections in
Chapter 2, "Configuring the Printer," for more information about
each packet.
If You Receive an Error Message
Any time you receive a message that is not described in this
manual, or the recommended action does not solve the problem,
call Technical Support.
Troubleshooting
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