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Communication Errors
Error
Code
Description
409 The printer memory is full. Delete unnecessary formats
or graphics from memory. If you are using a graphic file
that is very large, consider using another mapping
method (such as run length encoding) to reduce the
required memory.
410 Parity on the printer does not match the parity on the
host. Check the parity setting under SETUP options.
411 Framing error. The printer cannot communicate with the
host. Make sure the host is turned on, communication
cables are connected correctly, port settings are
correct, and communications are active. Check the
baud rate, word length, and stop bits to make sure they
match those at the host. Do not toggle between
Microsoft Windows and MS-DOS while using the COPY
command, or you will receive a framing error. Exit
Windows before using the COPY command.
Re-transmit the data.
412 There is a problem with flow control between the printer
and the host. Make sure the printer and the host flow
control settings match (both are DTR or both are
XON/XOFF). If the error persists, call Technical
Support.
413 Online receive queue is full. Check your printer’s
XON/XOFF or DTR SETUP values to be sure there isn’t
a flow control problem.
414 The internal keyboard buffer is full or you need a new
keypad. Call Technical Support.
415 The buffer size you defined exceeds the total available
in your machine.
423 Internal software error. Call Technical Support.
8-14
Troubleshooting