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Troubleshooting
This section describes common problems you may encounter and possible solutions
to them. The Wireless Router can be easily monitored through panel indicators to
identify problems.
Problem Cause/Solution
I cannot browse to my Your PC did not get an IP address from the Wireless Router.
Wireless Router • Verify that your PC has an IP address.
Open a command box (Windows key ‘r’, type cmd, hit enter).
Type ipconfig.
Check that your gateway address is 192.168.1.2
Your PC can not communicate with your Wireless Router.
• Verify that you can communicate with the Wireless Router.
Open a command box.
Type ping 192.168.1.2
Response should be ‘Reply from 192.168.1.2: bytes=32 time=110ms TTL=32’
(time and TTL could be different)
My PC does not have/get an IP address Network card is not configured to obtain an IP address automatically.
• Check if Network Interface Card (NIC) is in DHCP mode.
See chapter ‘Configure your PC’.
Network card speed does not match Wireless Router speed.
• Set network adapter to a fixed speed on your computer.
1 Click Start.
2 Click Settings.
3 Click Network Connections.
4 Select you network card. Right mouse click. Select Properties.
5 Click Configure.
6 Click Advanced tab.
Click Link Speed & Duplex.
Select a Full Duplex speed (either 100Mbps or 10Mbps)
Cable between PC and Wireless Router is not connected.
• Check Ethernet cable and lights on the Wireless Router.