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10 • Troubleshooting
10-8 SV60951 Rev. B
Envelope(s) getting
jammed
• Envelopes dimensions are
outside the acceptable range
(piece of mail is too thick,
pieces of mail are incorrect
size, etc.) for mailing system.
• Feeder adjustment is set too
hig
h.
Refer to the Specific
ations section in this guide
for the acceptable envelope dimensions.
To clear a jam in the feed deck:
1. Lift the main cover.
2. Lift the upper drive release lever and raise
th
e upper drive assembly.
3. Remove the piece of mail.
Envelope Feeding Problems
Description Possible Causes Solution
Upper Drive Release Lever
Raising the Upper Drive Assembly