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6-5
Problems?
Moistening Problems
Envelopes don’t seal (DM300 only)
Incorrect feeding
Make sure you slide the envelope flap under the blue edge of the feed deck. If
you don’t, the moistener can’t wet the flap.
Low sealant level
Check the sight glass on the moistener. If the sealant level is low, refill the
moistener with E-Z Seal solution. See the instructions on page 5-1.
Dry moistener brush
Try wetting the moistener brush. If the brush dries out quickly, replace the
moistener wick as explained on page 5-2.
Dirty moistener brush
Remove the moistener brush and clean it in a mild soap and water solution. Rinse
thoroughly in plain water.
Worn moistener brush
Replace the moistener brush. See page 5-2 for instructions.