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7-4
Reference
Hints and Tips
…to ensure optimum performance of your Digital Mailing system.
Useful Installation Hints and Tips
• Follow ALL the steps in the ‘Quick Install Guide’.
• When installing the ink cartridge ensure it is fully pushed down.
• When the machine requests you to ‘Enter Account Number’ use your unique
Postage by Phone (PbP) account number found in the top right-hand corner
of your welcome letter.
• If during the Postage by Phone refill the machine displays ‘Cannot Reach
Data Centre’ you may need to enter a Dialling Prefix, i.e. (9) if using an
extension telephone. The machine will prompt you for a Prefix.
• Your machine needs an
Analogue
telephone line. Most Fax machines
require an analogue telephone line, use the splitter provided to attach your
machine to the Fax telephone line if another suitable line is unavailable.
Print Quality and Machine performance
• Your Digital Mailing system utilises the latest Ink Jet technology and carries
out its own printer maintenance. To ensure optimum performance and
maximum ink cartridge life, ensure the machine remains plugged in
and turned on at all times. The machine is equipped with a power saving
sleep mode for safety and economy.
• Always ensure you have a spare ink cartridge available and replace the
cartridge when the machine displays ‘Low Ink’. Step by Step instructions for
replacing the ink cartridge are in chapter 5 of this guide. Once the ‘Low Ink’
warning is displayed, the ink cartridge is
empty
and can be replaced
immediately.
Using the ‘Options’ menu, ‘Ink Functions’ menu and ‘Fill Ink Reservoir’
when replacing the ink cartridge will ensure optimum print quality and a
professional image every time.
• Printer Maintenance may be required if lines are missing in the meter
stamp. Printer maintenance guidelines can be found in this Guide.
• Only use genuine Pitney Bowes Ink and Ink Cartridges in your machine.
The ink is approved by Royal Mail and designed to ensure optimum
performance. The use of non Pitney Bowes ink may cause irreparable
damage to the machine.
Example of missing
lines in meter stamp