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10-3SV61503 Rev. A
10 • Troubleshooting
Display is Difficult to Read
You can adjust the LCD display contrast if necessary.
1. Press Menu.
2.
Use the Review keys to scroll and select "Change setup".
3. Use the Review keys to scroll and select "Change display
contrast?".
4. Select the contrast you want using the keypad.
5. Press Clear/Back to return to the main screen.
Problems Dialing Out
Proper phone line not connected to meter
Make sure you've connected your postage meter to a dedicated an-
alog phone line (the same type you connect your home phone to). If
you are using a DSL line you should use a DSL filter obtained from
your DSL provider.
Incorrect meter settings
One or more of the postage meter options may be set up wrong. Go
to Section 6 - Machine Settings and check the following:
• Does your phone system require you to dial a prefix number to
get an outside phone line? Make sure to include these in the
setup if needed.
• Is the dial method correct? You have to tell the
postage meter if
your phone uses a pulse or tone for dialing.