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Maintenance and Troubleshooting
This chapter contains maintenance information for your Polycom PowerCam
Presenter, including how and when to charge the locator pack batteries, how
to upgrade the software, and what the automatic camera tracking
specifications are.
This chapter also presents problems, likely causes, and corrective actions for
the system. If you have referred to this documentation and you still are unable
to resolve your issue, contact Polycom Technical Support. The last section of
this chapter tells you how to do so.
Maintaining the System
This section describes how and when to charge the locator pack batteries,
provides software upgrade instructions, and lists the automatic camera
tracking specifications.
Charging the Locator Pack Batteries
Before using the locator pack, you must charge the battery pack inside the
locator for three hours. Whenever you charge the locator batteries, you must
power off the locator pack.
For your convenience, you do not have to remove the battery pack from the
locator pack to charge it. Simply do the following:
1. Power off the locator pack.
2. Connect the locator pack AC power charger and cord to each other.
3. Connect the AC power charger to the locator pack.
4. Connect the power cord to a wall outlet (100 to 240 VAC).
Caution
Battery safety is important. Please read and understand the safety
precautions for lithium ion battery packs on page Safety and Regulatory
Notices-1 before using or handling the locator pack batteries.