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Polycom RMX 1500/2000/4000 Getting Started Guide
2-43
Entry Queue Name ID
DefaultEQ 1000
Using an Entry Queue enables one dial-in number to be
used for all conferences. In the Entry Queue, participants
are prompted for information to enable routing to their
destination conferences.
A default Entry Queue called DefaultEQ is provided.
The default Entry Queue is also set to Ad Hoc
conferencing which allows participants to start new
conferences without prior definition by entering a
Conference or Meeting Room ID that is not used by any
on going conference currently running on the MCU. It
uses an Entry Queue IVR Service called Entry Queue IVR
Service.
The default Welcome Slide displayed at the participants
endpoint upon connection to the Entry Queue and lists the
default Meeting Rooms. The participant can select one of
these Meeting Rooms or enter another ID to start a new
conference.
If no Transit Entry Queue is defined, DefaultEQ is the
default Transit Entry Queue. For more information see the
RMX 1500/2000/4000 Administrator’s Guide, ”Transit
Entry Queue” on page 4-9.
Note: An ISDN/PSTN dial-in number is not assigned to
the Entry Queue as the number depends on the dial-in
numbers range defined in the Network Service. It must be
manually assigned to enable ISDN or PSTN participant
connections to this Entry Queue. For more information,
see the RMX 1500/2000/4000 Administrator’s Guide,
”ISDN/PSTN Network Services” on page 13-50.
Entry Queue IVR
Service
Name: Entry Queue IVR Service
Includes all the voice messages and video slides used to
guide participants though their connection process to the
MCU and route them to their destination conference.
Entry Queue IVR Service is the default Entry Queue IVR
Service provided for the default Entry Queue.
Table 2-15 Conferencing Entities (Continued)
Entity Description