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42 Troubleshooting and Maintenance
D. TECHNICAL SUPPORT
If you have difficulty operating your Color Label Printer, the
procedures in this manual should, in most cases, solve the
problem. If you still have difficulty, contact Primera's Technical
Support Department. You can reach tech support by phone,
fax, email or mail at the following:
Primera Technology
Technical Support Department
Two Carlson Parkway North
Suite 375
Plymouth, MN 55447-4446
Phone: 763-475-6669
Fax: 763-475-6998
Email: support@primera.com
Web: www.primera.com
Live phone support is available Monday through Friday, 8 AM
to 7 PM, Central Standard Time. Email support is available 7
days a week. A Knowledge Base containing answers to many
common problems is also available for free 24 hours a day at
www.primera.com/knowledgebase.html
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