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IMPORTANT WARRANTY INFORMATION
PRINTER WARRANTY
Printronix
warrants to purchaser that under normal use and service, this printer (excluding
the thermal printhead) purchased hereunder shall be free from defects in material and
workmanship for a period of ninety (90) days from the date of shipment from Printronix.
Consumable items such as media and ribbons are not covered under this warranty. This
warranty does not cover equipment or parts that have been misused, altered, or used for
purposes other than those for which they were manufactured. This warranty also does not
cover loss, shipping damage, damage resulting from accident or damages resulting from
unauthorized service.
THERMAL PRINTHEAD
Printronix warrants the printhead for a period of ninety (90) days, or 1,000,000 linear inches
(Thermal Transfer/Direct Thermal) of use, whichever comes first. The warranty does not
cover printheads that have been misused, damaged due to improper cleaning, or damaged
due to use of improper ribbons or media.
SUPPLIES
For the number of the nearest Printronix full–service distributor that carries Printronix
genuine supplies, please call 1–800–733–1900. Enclosed in the supplies starter kit that
accompanied this printer is a listing of available ribbons and media for your printer. Supplies
design, specification, and selection are critical and integral to the development of any
computer imaging system. Printronix’s extensive manufacturing and research capabilities,
along with years of experience in the design of printers and their applications, assures that
you will receive the exact materials that you require to maximize the performance of your
Printronix printer. Further information can be obtained by calling the Printronix ThermaLine
Help Desk at (714) 221–2488 or from the Printronix Web Page at http://www.printronix.com.
ON–SITE MAINTENANCE SERVICE
Printronix offers on–site support services in the United States. Please contact the Printronix
Maintenance Contracts Group at (714) 863–1900, Extension 2798, for detailed service
agreement information.