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Troubleshooting
5-5
RETURNING YOUR DP5500 FOR REPAIR
If the DP5500 or any of its accessories are determined to be defective:
1 Contact Proxima Customer Service to request a Return Material
Authorization (RMA) number.
2 Send the defective unit, including any accessories, cables, and the remote
control, with the RMA number clearly marked on the outside of the
shipping box, freight prepaid, to:
USA and Canada: Europe:
Proxima Corporation Proxima Corporation
RMA # RMA #
9440 Carroll Park Drive Horsterweg 24
San Diego, CA 92121 6191 RX Beek
The Netherlands
3 Pack the projector in its original box for safe shipment (include all
accessories, cables, and the remote control). If you no longer have the
original shipping materials, contact Proxima Customer Service for
packaging.
ORDERING PARTS
Please order replacement and accessory parts through your local reseller, or
call Proxima at:
USA and Canada: Europe:
(800) 447-7694 or +31-43-358 5200
(619) 457-5500 +31-43-358 5201 (Fax)
Press 1 for Customer Service
Fax: (619) 457-8542
Outside USA and Canada:
(619) 457-5500
Press 1 for Customer Service
Fax: (619) 622-0173