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Copyright 2006 Ringdale User Manual, 62-15820000 Page 28 of 28
Technical Support
Ringdale UK Ltd. Ringdale Inc. and Ringdale GmbH all have Technical Support Departments.
North America Europe
(8:00 a.m. to 5:00 p.m. CST, Monday to Friday) (0900 to 1700 GMT, Monday to Friday)
Fax: 512-930-1699 Fax: +44 161 928 7015
Direct: 512-288-9080 Phone: +44 161 928 7014
Toll-free: 888-288-9080
Before you call:
Please have the following information ready:
Serial number of the unit.
Network Information:
IP address of FaxReceiver, Mail Server, and Default Gateway.
Type of Fax cards installed in the FaxReceiver.
The symptoms of the problem.
History of the Problem:
o Did the device work for a period of time or fail immediately after installation?
o
Was any PC option changed (hardware or software) prior to the problem
appearing?
Address manual comments to:
Ringdale Inc.
Technical Support
101 Halmar Cove
Georgetown, Texas 78628
(512) 288-9080
www.ringdale.com
support@ringdale.com