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Part 5 Troubleshooting
Part
5
5 Troubleshooting
Metaza doesn't run when marking data is sent.
What to check Remedy
Is the power for METAZA
switched on?
Press the [STANDBY] key to switch on the power.
Is the cable connected? Check whether the printer cable is loose or detached.
If the cable is loose or detached, switch off the power and reconnect the cable.
Is the STANDBY LED flashing? The STANDBY LED flashes when some error occurs in Metaza.
Stop sending data and switch off the power to Metaza. Eliminate the cause of the
error, then send the marking data again.
Is the driver set to the correct port? Make sure the driver is set to the port where the printer cable is connected. If the
computer has only one port, select [LPT1] for the port setting.
Is the correct type of cable used? The type of parallel cable (printer cable) may vary according to the computer
model. Make the connection with the correct type of cable for the computer.
The Dr.METAZA does not function.
What to check Remedy
Does the computer provide the
correct system requirements for
Dr. METAZA?
Use a computer that matches the system requirements for Dr. METAZA. For more
information about the system requirements for Dr. METAZA, see "Installing the
Software."
Was the software installed using
the setup program?
Be sure to use the setup program when installing Dr. METAZA.
The setup program puts the files in the necessary locations to enable the software
to be used under Windows.