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Understanding display messages
111
4. Troubleshooting
11
Misc. messages
Message Meaning Suggested solutions
Adjusting Color
Registration
The machine is adjusting the
color registration.
Wait a few minutes.
Calibrating
image density…
The machine is calibrating
the image density.
Wait a few minutes.
Door Open
Close it
The cover is not securely
latched.
Close the cover until it
locks into place.
Scan Unit Open
or Exit JAM
The scan unit is not securely
latched or paper has
jammed in the scanner area.
• Clear the jam (see
"Clearing original
document jams" on
page 96).
• Close the cover until it
locks into place.
Door of scanner is
open.
The cover of scanner is not
securely latched.
Close the cover until it
locks into place.
Error [error number]
Install [color] toner
The indicated toner
cartridge is installed
improperly, or the connector
is polluted.
Reinstall the Samsung-
genuine toner cartridge
two or three times to
confirm it is seated
properly. Or clean the
connector. If the problem
persists, contact the
service representatives.
Error [error number]
Turn off then on
The machine unit cannot be
controlled.
Reboot the power and try
the printing job again. If
the problem persists,
please call for service.
Error [error number]
Call for service
Scanner Locked The scanner is locked. Reboot the power. If the
problem persists, please
call for service.
Install TR.
belt unit.
The transfer belt is not
installed.
Install a Samsung-
genuine transfer belt.
Not compatible
transfer belt
The transfer belt of the
machine is not for your
machine.
Install the a Samsung-
genuine part designed
for your machine.
Not installed
Waste tank
The waste toner container is
not installed.
Install a Samsung-
genuine waste toner
container.
Message Meaning Suggested solutions