Troubleshooting
4-13
Samsung Electronics
4-3 The cause and solution of the bad discharge
4-3-1 Wrong Print Position
• Description Printing begins at wrong position on the paper.
Check and Cause Solution
Wrong sense time caused by defective feed sensor
actuator.
Replace the defective actuator
4-3-2 JAM 0
• Description
1. Paper is not exited from the cassette.
2. Jam-0 occurs if the paper feeds into the printer.
JAM 0
LSULSU
CARTRIDGECARTRIDGE
MPF
PICK UP
FEED
IDLE
EMPTY SEN
FEED SEN
TR
FUSERFUSER
FACE DOWN
FACE UPFACE UP
H/R
Pr/R
CASSETTE
EXIT SEN
EXIT1EXIT1
EXIT2
OUT BIN FULL SEN
Check and Cause Solution
1. Check the Solenoid by using DCU
diagnostic mode 06.
2. Check if the pad is loose due to bad
sealing of the side-pad.
3. Check the surface of the roller-pick-
up for foreign matter.
4. If continuous clusters occur, check
whether the assembly slot between
shaft-pickup and housing-pickup
become open or is broken away.
5. If the paper feeds into the printer
rand Jam 0 occurs, perform DCU to
check feed-sensor of the engine
board.
1. Replace the solenoid.
2. Replace the side-pad Assembly L or
R, if necessary.
3. Clean with soft cloth dampened with
IPA(Isopropyl Alcohol) or water.
4. Replace the Housing-Pickup and/or
Shaft-Pickup.