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Troubleshooting
4-15
Samsung Electronics
4-3-5 Multi-Feeding
• Description Multiple sheets of paper are fed at once.
Check and Cause Solution
1. Solenoid malfunction(the solenoid does not work
properly): Perform DCU mode : solenoid check 06.
2. Pad-Friction is contaminated with foreign matter.(oil...)
3. The face of paper is blended.
1. Replace the solenoid if necessary.
2. Clean the pad friction with soft clothe dampened
with IPA(Isopropyl Alcohol).
3. Use the smooth paper.
4-3-6 Paper rolled in the fuser
• Description If contaminated at intervals of 57mm on the back of a paper.
Check and Cause Solution
1. Contamination of the pressure roller.
(Background, Hot off set)
1. Disassemble the fuser, clean the area between the
Heat-roller and Thermistor and remove the foreign
matter of the pressure roller.
2. If background appears badly in the printing, fix it by
referring to the solutions for background.
(See 4-2-8 Background)