Troubleshooting
4-29
Samsung Electronics
4-6-4 SPOOL Error
• Description
To spool which stands for "simultaneous peripheral operations online" a computer document or
task list (or "job") is to read it in and store it, usually on a hard disk or larger storage medium so
that it can be printed or otherwise processed at a more convenient time (for example, when a
printer is finished printing its current document).
Check and Cause Solution
1. Insufficient space of the hard disk in the directory
assigned for the basic spool.
2. If the previous printing error not solved.
3. When expected to collide with other program.
4. When an application program or the printer driver is
damaged.
5. When some files related to OS are damaged or virus
infected.
6. Memory is less than suggested one.
1. Delete the unnecessary files to provide more space
to start printing job.
2. If there are some files with the extension name of
****.jnl, Delete them and Reboot the Windows to
restart printing job.
3. Shut down all other programs except the current
one, if possible.
4. Delete the printer driver completely and reinstall it.
5 After rebooting the computer, check for viruses,
restore the damaged files and reinstall the program
to do the printing job.
6. Add up enough memory to the PC.
How to delete the data in the spool manager.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown.
Select the document to be deleted and check the delete menu.
If you intend to delete the current document being printed, the data being transferred to the printer will be put
out and then the document is removed. Before choosing the document, the menu is still inactive.
Or put the document out of the list and repeat the routine as in the above or finish the spool manager.