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ROUBLESHOOTING
8.22
Fax Problems
(For SCX-4216F)
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the
cartridge and reinsert.
• The toner cartridge may be defective. Install a new toner
cartridge. See “Installing the Toner Cartridge” on page 1.10.
• If the problem persists, the machine may require repair.
Contact a service representative.
Curl
If the printed paper is curl or paper does not feed into the
printer:
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the input tray.
Condition Suggested solutions
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Condition Suggested solutions
The machine is not
working, there is no
display and the buttons
are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical receptacle.
No dial tone sounds.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall is working by
plugging in another phone.
The numbers stored in the
memory do not dial
correctly.
Make sure that the numbers are stored in the memory
correctly. Print a Phonebook list, referring to the Facsimile
User’s Guide.
The document does not
feed into the machine.
• Make sure that the document is not wrinkled and you are
putting it in correctly. Check that the document is the
right size, not too thick or thin.
• Make sure that the ADF (Automatic Document Feeder)
cover is firmly closed.