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Problems Solutions
Picture image is unstable and
vibrates.
z Check if the resolution and frequency set for the computer
video card falls in the range supported by the monitor. If not,
reset them referring to the current Information under the
monitor menu and Preset Timing Modes.
Ghost images are shown in the
picture.
The image is too light or too dark
z
Adjust the Brightness and Contrast.
(Refer to the Brightness, Contrast)
Screen color is inconsistent. z Adjust color using User Mode under OSD Color Adjustment
menu.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green. z The monitor is currently saving the changes made in settings
to the OSD memory.
Screen is blank and power
indicator light is steady green or
blinks every 0.5 or 1 seconds
z The monitor is using its power management system.
z Move the computer's mouse or press a key on the keyboard
The monitor front control buttons
do not respond.
z
Check if OSD Lock/Unlock is on by pressing Menu button.
z
If the problem persists, contact the service center.
3. Problems related to Audio
Problems related to audio signals and their solutions are listed below.
Problems Solutions
No sound z Ensure that the audio cable is firmly connected to both the
audio-in port on your monitor and the audio-out port on your
sound card. (Refer to the Connecting Your Monitor)
z Check the volume level. (Refer to the Volume)
Sound level is too low.
z
Check the volume level. (Refer to the Volume)
z
If the volume is still too low after turning the control to its
maximum, check the volume control on the computer sound
card or software program.
4. Problems related to Remote Control
Problems related to the remote control and their solutions are listed.
Problems Items to check
The remote control buttons do
not respond.
z Check the battery polarities (+/-).
z Check if the batteries have been exhausted.
z Check if the power is on.
z Check if the power cord is securely connected.
z Check if a special fluorescent or neon lamp is on in the
vicinity.