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Unit 5: Troubleshooting
CL408-412e Supplemental Manual
5-7 PN: 9001159A
TEST PRINT TROUBLESHOOTING
Chapter provides instruction on special printing to identify and resolve specific print problems.
HEX DUMP Allows the operator to determine if there were problems in the
downloading of data.
TEST LABEL Allows the operator to identify specific problems regarding mechanical
performance and setup.
HEX DUMP MODE
The contents of the print buffer can be examined using the Hex Dump Mode. In the left column, each line of data
received is numbered. The center column provides the data in hexadecimal format. And in the right column, same
data is provided in the ASC ll format. Follow the flow chart provided below to perform this activity.
Figure 5-1, Hex Dump Mode
Printer
begins
Hex Dump
printing
ONLINE
QTY: XXXXXX
DSW2-4: ON
POWER
Printer
receives
data
Power printer off,
reset DSW2-4 to exit