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FINISHER
3-13
3
Troubleshooting finisher problems
Check the list below before calling for service.
Problem Check Solution or cause
The finisher does
not operate.
Are any finisher covers open? Close all covers.
Message indicating need to remove
paper from the stapler compiler
displayed?
Open the finisher
as described in
step 4 on page
3-12 and remove
all paper from the
stapler compiler.
Stapling cannot be
performed.
Is a "CHECK THE STAPLER UNIT" or
"CHECK STAPLER POSITION OR
STAPLER JAM" message displayed?
Check the staple unit. (See page 3-11.)
Is a message "ADD STAPLES"
displayed?
Replace the staple cartridge. (See page 3-10.)
Different size paper included?
Stapling cannot be performed onto different size
paper.
Stapled sets are not
stacked correctly or
some sheets in a set
are not stapled.
Paper heavily curled?
Paper may be curled heavily depending on the
paper type and quality. Remove paper from the
paper tray or the bypass tray, turn it upside
down, and load it again.
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