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Problems and Solutions
51
9. Trouble-
shooting
Dialling is not possible. • Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 9).
The power is on, but no
transmission takes place.
• Make sure that the receiving machine has paper.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• Pick up the handset and check for a dial tone. Dial the
receiving machine manually and make sure that it is
responding (you should hear a fax tone).
Nothing is printed at the
receiving end.
• Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end.
• Noise on the telephone line may cause distortion. Try
sending the document again.
• Make a copy of the document on your machine. If the
copy is also distorted, your machine may need
service.
Reception and copying problems
Problem Solution
The printing paper does
not feed correctly, or multi-
feeds occur.
• Fan the paper before inserting it in the paper tray, and
tap the edges against a flat surface to even the stack.
(When adding paper, if paper still remains in the tray,
take it out and combine it with the new paper.)
• Make sure the paper is inserted straight in the tray.
• Do not insert more than 10 sheets of paper in the tray.
all.book Page 51 Monday, December 3, 2007 2:10 PM