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RightFax MFP Module 2.5 Guide for the Sharp Extension 32
required by the FlowPoints are listed, and the separate instances of
each processor are listed in the bottom right pane. Current status
information is displayed for all objects listed in the EDC Monitor.
The following table defines each of the status columns in the right
pane.
Monitoring the Processor Services
The EDC Manager and all of the individual processors that are
managed by the External Document Connector are installed as
services. The EDC Monitor can be used to view the status of these
services and to add and remove services.
To monitor the status of the External Document Connector
processor services
1.
On the RightFax server, select Start > Programs > RightFax
EDC Monitor. The EDC Monitor program window opens.
2. Select Tools > Services. This opens the Services dialog box.
Figure 3.18 The Services dialog box
This dialog box displays the status of the EDC Manager service
(which controls all of the processors) as well as the status of the
individual processors.
To start or stop a service, select the service name and click
Start Service or Stop Service. To start or stop all of the
services, select the computer name at the top of the list and
click Start All Services or Stop All Services.
Table A1 EDC Monitor Status Definitions
Column
heading
Definition
Status The External Document Connector component’s
status. Possible values are:
Failed - The component has shut down.
Hung - The component is no longer responding.
Job Errors - Errors prevented the image from
processing.
OK - The image was processed successfully.
Processed The total number of fax images that have been
processed by this component.
Pending The total number of jobs currently queued for
processing by this component.
Errors The total number of processing errors that have
been logged by this component.
Activity The current active state of the component.
Possible values are:
Idle - The component is currently inactive.
Processing Job- The component is currently
processing a job.
Paused- The component has been paused. No
jobs will be processed.
Shut Down- The component service is currently
stopped.