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96
Symptom Remedy
Amplifier There’s no sound or only a
very low-level sound is heard.
The left and right sounds are
unbalanced or reversed.
Severe hum or noise is heard.
No sound or a very low-level
sound is heard from the rear
speakers or center speaker.
The surround effect cannot be
heard.
The remote commander does
not function.
• Check that the speakers and components are connected
securely.
• Press MUTING if the
(muting) indicator is displayed on the
TV screen or the MASTER VOLUME indicator on the unit
flashes.
• The headphones are connected to PHONES. Disconnect the
headphones.
• The protective device on the unit has been activated because of
a short circuit. (“PROTECT” appears in the display window.)
Turn off the unit, then eliminate the cause of the short-circuit
and turn on the unit again.
• Check that the speakers and components are connected
correctly and securely.
• Adjust BALANCE L/R on the unit.
• Check that the speakers and components are connected
correctly and securely.
• Check that the connecting cords and cables are away from a
transformer or motor, and at least 3 meters away from a TV set
or fluorescent light.
• Place your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a cloth slightly
moistened with alcohol.
• Select the appropriate center mode.
• Adjust the speaker volume appropriately.
• Make sure you turn on the sound field surround mode
function.
• Make sure you select a suitable sound field for the playback
source.
• Make sure you turn on the sound field function.
• Make sure you select a suitable sound field for the playback
source.
• Make sure you are pointing the remote commander at the
remote sensor on the unit or equipment you want to control.
• Replace all the batteries in the remote commander with new
ones if they are weak.
• Make sure you press the correct remote commander function
button to set the remote commander for the equipment you
want to control.
• Remove obstacles in the path of the remote commander and
the receiver.
Remote
commander
Troubleshooting (continued)