Getting Help
55
Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
1
VA I O
®
505
SuperSlim
Notebook Read Me
First
Contains Frequently Asked Questions, the most
up-to-date information on using your computer, and
software support information.
2
VA I O
®
505
SuperSlim
Notebook User
Guide
The User Guide (this manual) contains information on
how to get the most from your computer, find help,
and solve common problems. It also contains product
specifications.
3
Customizing Your
VA I O
®
505
SuperSlim
Notebook
The electronic document contains additional
information on customizing your notebook computer.
You can access this guide from the Windows Start
menu by selecting Programs/VAIO/Documentation.
4
Manuals and
online help files
that may
accompany your
preinstalled
software
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
5
Knowledge
Database
Provides instant access to information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for the
corresponding solutions online. You can access the
Sony Knowledge Database at:
http://www.sony.com/pcsupport