Hardware Guide
Using your VAIO computer
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Troubleshooting optical disc drives
I cannot switch from LCD display to TV and vice versa
If a DVD disc is inserted in the optical drive, remove the disc.
My disc drive tray does not open
❑ Make sure the computer is turned on and press the eject button on the drive.
❑ Click Start, and select My Computer. Right-click the optical disc drive and select Eject.
❑ Make sure the computer is not in Standby or Hibernate mode.
❑ If this does not work, try the following:
When the computer is OFF, open the tray by inserting a sharp, pointed object (for example a paperclip)
into the hole next to the eject button.
I cannot play a disc
❑ After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.
❑ Make sure the label of the disc is facing up.
❑ If the disc requires software, make sure the software is installed according to the instructions of the
program.
❑ Check the volume of your speakers.
❑ Clean the disc with an appropriate cleaner.
❑ Make sure your computer is running on AC power supply only and try the disc again.
❑ There may be condensation in the drive. Remove the disc and leave the drive open for approximately
one hour. Remove the battery while you wait for the condensation to disappear.
❑ Make sure that the power profile you are using is not Ultimate Battery Life. Please use AC Power
(when using AC power) or Maximum Battery Life (when running on batteries).