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Troubleshooting
142
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Troubleshooting
If the Reader does not function as expected, try the
following steps to resolve the issue.
1 Reset the Reader by pressing the RESET hole
(
18) with a small pin or clip
after 5
seconds, slide the power switch to restart the
Reader.
The content and settings stored on the Reader are
not affected by resetting.
Notes
The bookmarks, highlights, handwritten memos, or the
setting information may be deleted by resetting.
The screen will not change after pressing the RESET
hole. Slide the power switch to restart the Reader.
Do not push the RESET hole with a breakable point,
such as the graphite of a mechanical pencil. It can
cause the RESET hole to be blocked.
2 Check the symptoms list (
143).
3 If it is an issue regarding Reader Library, check
for information in Reader Library Help.
For issues regarding the Reader Store, check with
[Help and Support] (
3).
4 Look for information on the support websites
(
3).
Troubleshooting