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Troubleshooting
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The Wi-Fi network settings of the access point are not
correct. Adjust the settings as described in the manuals
that came with the access point and in any information
provided by the administrator of the Wi-Fi.
T
he Reader is too far from the access point. Move the
Reader closer to the access point.
Obstacles such as w
alls metal, or concrete between the
Reader and access point may adversely affect the
connection. Try moving the Reader to a different location.
T
here is other equipment nearby using the 2.4 GHz
frequency band (such as a cordless phone, a microwave
oven, or Bluetooth computer equipment). Move the
equipment away or turn it off.
T
he Wi-Fi service is temporarily not available or degraded.
Check with the administrator of your Wi-Fi service for the
status.
You are positioned within a Wi-Fi network and it is available, but the
icon of the [Wi-Fi Network Settings] screen indicates no signal
strength.
The Wi-Fi status is renewed when the [Wi-Fi Network
Settings] screen is brought up or [Refresh Network List] is
tapped. Select [Refresh Network List] on the [Wi-Fi
Network Settings] screen.
The access point you intend to connect to does not appear in the
[Wi-Fi Network Settings] screen.
The access point you want to use is set to make its SSID
invisible to users. In this case, the access point may not
be shown on the Wi-Fi network access point list. Enter the
SSID manually (
139).