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Top page > Other Information > Troubleshooting > Troubleshooting Tips
Troubleshooting Tips
Troubleshooting tips may help you quickly resolve technical issues.
1. Charge the Reader completely.
2. Reset the Reader.
Press the RESET button with a small pin or clip.
The screen will freeze; the Reader will not restart automatically.
Press the (Power) button, and the startup screen appears.
Note
The bookmarks, highlights, handwritten notes or the setting information may be deleted by
resetting.
Do not push the RESET button with a breakable point, such as the graphite of a mechanical
pencil. It can cause the RESET button to be blocked.
3. Comprehensive support and troubleshooting information is available at the support PC Web
site. See Details.
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