Filter
Top Products
TROUBLESHOOTING
D-2
Troubleshooting Chart
Symptom Action
Power LED is Off No AC power. Check connections
between the switch, the power cord
and the wall outlet.
Contact SMC Tech Support.
Power LED is Red Internal or redundant power supply
has failed or is disconnected.
Power LED is Green, Internal power supply is operating
Redundant Power LED properly; redundant power supply is
is Off not present or has been disconnected.
Power LED is Green, Both internal and redundant power
Redundant Power LED supplies are operating properly.
is Green
Power LED is Red, Internal power supply has failed;
Redundant Power LED device is being powered by redundant
is Green power supply.
Power LED is Red, Redundant power supply has failed;
Redundant Power LED device is being powered by internal
is Off power supply.
Link LED is Off Check connections between the
network device and the port,
including the wiring.
Check to be sure that the device is
powered on and functioning properly.