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chapter 7
TROUBLESHOOTING
AND MAINTENANCE
Thefollowingsectionon troubleshootingandmaintenanceisintendedonly
~ a brief guide. Rememberthat your printer is a highly sophisticated
electronicdevice,whichalso containshighvoltageinside.For thatreason,
only carry outthoseoperationsthatare describedin this chapter.
CAUTION: Anyattempttocarryoutoperationsotherthanthosedescribed
heremayresultinelectricshockand/ordamageto theprinter.
Whencarryingoutanyrepairsormaintenance,alwaysfollow
the instructionscatefidly.
TROUBLESHOOTING
Your printer is a reliablepiece of precisionmachinery,which shouldnot
causeyouanytrouble,providedthatitisusedandtreatedsensibly.However,
if youdo experiencea minorproblem,the few tipsbelowshouldhelp you
avoidhavingtomakeanunnecessaryservicecall.Thefollowingtablegives
you ideason whereto look in this sectionif youexperienceproblems:
Region of fault Description
Power supply
Poweris notbeing suppliedto theprinter
Printing
The
printerdoes notprin~orstopsprinting
The printis faintoruneven
DONaremissing in character or graphics
Whileusingapplicationsoftware,fontsorcharacterscarmotbeprinted
Theprintoutis not whatis expected whenrunningaprogram
Paper feeding Single sheets do notfeed properly(without
ASF)
Continuouspaper”doesnot feed properlywith thetractorfeed
The ASFis not operatingoris not feedingpaperproperly
Paperpark(switchingbetweencontinuouspaperandcutsheets)is not
workingproperly
Text is being printedall on oneline, or withextrablanklines
Pagelength andmaminsettinm arenotwhatis exwcted.
Remember- itis betternotto attemptoperationsor repairsaboveyourlevel
of competence.Otherwise,you runthe risk of damagingthe printer.
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