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If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 3.1
Before you call
Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.
Try the following before contacting Toshiba:
❖ Review the troubleshooting information in your
operating system documentation.
❖ If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖ Consult the dealer or authorized Toshiba representative
from whom you purchased your computer and/or
program. Your dealer is your best source for current
information.
Detailed system specifications are available at
www.ts.toshiba.com by selecting your particular product and
model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left. Or just refer to the
computer documentation shipped with your product.
For the number of a Toshiba dealer, see “Toshiba voice
contact” on page 214.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.
Start with accessing Toshiba on the Internet using any
Internet browser by typing
pcsupport.toshiba.com.
To stay current on the most recent software and hardware
options for your computer, and for other product information,
be sure to regularly check the Toshiba Web site at
pcsupport.toshiba.com.